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Frequently asked questions

Everything you need to know to book, pay and show up. If your question is not here, write to us.

Booking

How do I book a class?

Open the schedule, pick a class with spots left and tap Book. You pay by card and your spot is confirmed as soon as the payment goes through. The first time you also create your account and sign the waiver; after that, you just pick a class and pay.

See the schedule

How do I pay?

By card when you book, through Stripe. Apple Pay and Google Pay also work on devices that support them. Your card number goes straight to Stripe and never touches this site. There are no unpaid reservations: your spot is confirmed as soon as the payment goes through.

Do I need to download an app?

No. The site works in your phone’s browser, including Instagram’s browser: if you got here from a link on Instagram, you can book without leaving it. To get in faster next time, add the site to your phone’s home screen.

Is it in English and Spanish?

Yes. The whole site is in both languages; switch with the language button at the top. The emails we send you arrive in the language you choose in your account.

How long is a class?

Regular classes last 45 minutes. Special classes and events set their own length; the schedule shows the length of each class.

How late can I book?

Any time until the class starts, as long as there is a spot left. The schedule shows how many spots are left in each class.

Your account

How do I sign in?

With a 6-digit code we email you; there is no password to remember. The code can take a minute to arrive: if you do not see it, check Spam or Junk and the Promotions and Updates tabs. If it is your first time, signing in creates your account.

Can I book for someone else?

Each person books from their own account. The waiver and the emergency contact are personal, and the booking is in the name of whoever makes it. If you are coming with someone, each of you makes your own booking.

Do I need to sign anything?

Yes. Before your first booking you read and accept the waiver in your language: you tick a box and type your full name as your signature. You only do it once; if the text changes, you sign the new version at your next booking.

Can minors come?

You need to be at least 14 to book. If you are 14 to 17, a parent or legal guardian must sign too. Each class also has its own minimum age, which can be higher depending on the activity, and it is shown on each class’s page.

What information do you keep about me?

What your classes need: your name, your email or phone number, your date of birth, an emergency contact, your bookings and your credit. Your card number never reaches us: Stripe processes it. The privacy policy explains what we keep, why, and how to ask for a change.

Read the privacy policy

Cancelling and credit

What happens if I cancel?

You get credit depending on how far ahead you cancel. More than 48 hours before class, 100% of what you paid comes back as credit. From 48 to 24 hours before, you get 50% as credit. Less than 24 hours before, or if you do not show up, there is no credit. You always see the amount before you confirm.

Read the full cancellation and credit policy

Can I move my booking to another class?

Yes: cancel the class from My classes and book the other one. The credit from the cancellation, by the windows above, is applied on its own to the new booking before your card is charged.

How does credit work?

Credit is what you actually paid for a class, kept in your account. It is applied automatically at your next booking, before your card is charged, and it does not expire. You can see it in your account, with every movement.

What if Latinas Wellness TN cancels a class?

We let you know by email (and by text if you have texts turned on), and you automatically get 100% of what you paid as credit. If you prefer, what you paid by card can go back to your card: the notice has a button to ask for it.

Waitlist

What if the class is full?

You can join the waitlist from the class itself. It costs nothing: you only pay if you take a spot. The class and My classes show that you are on the list.

How will I know if a spot opens?

When a spot opens, we let the first person in line know by email (and by text if they have texts turned on). The notice tells you what to do: if the spot needs confirming, you have a limited time to do it before it goes to the next person in line.

Can I leave the waitlist?

Yes, whenever you like, from the class itself or from My classes. It costs nothing.

Where and what to bring

Where are the classes?

At the gym at 307 S Church St in Murfreesboro, Tennessee. Special classes and events can be somewhere else, such as outdoors. Each class shows where it is, and the address also appears in your confirmation and in My classes.

See the schedule

What time should I arrive?

A few minutes before class time, so you can settle in and start on time with the group.

What should I bring?

Comfortable clothes, water, a towel and closed shoes. If a class needs anything else, you will see it in its description.

What is Latin Bounce?

The signature class of Latinas Wellness TN: cardio on a trampoline, with coordination, endurance and lots of rhythm. There are other classes too; the Classes page shows which ones are on right now and what each one involves.

Explore the classes

Contact

How do I get in touch?

Write to us at myomaria@latinaswellnesstn.com or send us a message on Instagram at @latinaswellnesstn. You can also find the instructor at @myomaria.

Ready to book a class?