Privacy policy

This policy explains how Latinas Wellness TN, LLC (“Latinas Wellness TN”, “we” or “us”) collects, uses and protects your personal information when you use this website and booking app. By using the app, you agree to this policy.

We collect the information we need to run your account and your bookings:

• Account details: your name, mobile phone number, email address and preferred language.
• Safety and waiver details: your date of birth, your emergency contact, and your waiver signature (the full name you type, the date and time, your IP address, your browser type and the version of the waiver you accepted). If you are 14 to 17, we also collect your parent or guardian’s name, their relationship to you and their phone number.
• Bookings and payments: the classes you book, cancel or join the waitlist for, your credit balance and its history, and payment records such as the amount, the date and a Stripe reference. We never see or store your full card number.
• Notes: notes María may add to your record to run her classes and look after you.
• Messages: a record of the texts and emails we send you, and whether and when you agreed to receive texts.
• Technical information: your IP address, your browser and device type, and the language you choose.
• Anything you send us, for example if you email us.

We use your information to:

• create and manage your account and let you sign in;
• let you book, pay for and cancel classes, get credit, and join waitlists;
• keep you safe, for example by checking your age against a class’s minimum age and by contacting your emergency contact if needed;
• keep a record of the waiver and the cancellation policy you accepted;
• send you booking confirmations, receipts, reminders, waitlist and schedule alerts, and one-time sign-in codes;
• prevent fraud, resolve payment disputes and keep our records;
• meet legal and tax requirements; and
• fix problems and improve the app.

If you give us your mobile number and agree to receive text messages, Latinas Wellness TN will text you about your classes. The messages we send are:

• booking confirmations and receipts;
• class reminders;
• waitlist alerts, such as when a spot opens up for you;
• schedule alerts, such as when a class you booked is canceled or its time or place changes; and
• one-time codes to sign in, if you choose to sign in with your phone number.

We do not send marketing or promotional text messages.

Message frequency varies with your bookings and waitlists. Msg & data rates may apply.

You can opt out at any time by replying STOP to any of our text messages. You will get one message confirming that you are unsubscribed, and we will not text you again unless you opt back in. For help, reply HELP or email us at myomaria@latinaswellnesstn.com.

Agreeing to receive text messages is not a condition of any purchase. You can still book and pay for classes without it, and we will use email where we can.

We do not share, sell or rent mobile phone numbers or text-messaging consent to third parties or affiliates for their marketing or promotional purposes. We share your number only with the service providers that deliver our messages for us, and only so they can send them.

Wireless carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We share it only in these ways:

• With María, and anyone she authorizes to help run Latinas Wellness TN, because they need it to run classes and look after you.
• With service providers that help us run the app, only for that purpose: Stripe (card payments), Supabase (database and sign-in), Vercel (website hosting), Resend (email) and Twilio (text messages).
• When the law requires it, or to protect the safety and rights of our clients, María or the business.
• If the business is sold or reorganized, your information may go to the new owner, who must handle it under this policy.

Card payments are processed by Stripe. You enter your card details directly into Stripe’s secure payment form, so your full card number never touches this website or our database. We keep the amount, the date and Stripe’s reference numbers, which we need for receipts, credit and cancellations. Stripe’s own privacy policy covers what you give to Stripe: stripe.com/privacy.

We use only the cookies the app needs to work: one that remembers your language, and ones that keep you signed in. We do not use advertising cookies, and we do not use third-party analytics or tracking tools. When you pay, Stripe may also set its own cookies to detect and prevent fraud.

We keep your information while your account is active and for as long as we need it for the reasons in this policy, including keeping waiver, payment and booking records, resolving disputes, and meeting legal and tax requirements. When we no longer need it, we delete it or make it anonymous.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls so that each client can see only their own account. No system is completely secure, so we cannot promise absolute security.

You can view and update your name, contact details and language in your account. To ask us to correct or delete your information, or to get a copy of what we hold, email us at myomaria@latinaswellnesstn.com. We may need to keep some records, such as payment and waiver records, when the law or our legitimate business needs require it.

To stop text messages, reply STOP to any message. We use email to tell you about your account and your bookings.

The app is for people who are 14 or older. We do not knowingly collect information from anyone under 14. If you are 14 to 17, a parent or guardian must sign the waiver, and we collect the parent or guardian’s name, their relationship to you and their phone number for that purpose. If you believe a child under 14 has given us information, email us and we will delete it.

We may update this policy from time to time. When we do, we will post the new version here and change the date at the top. If a change is significant, we will let you know in the app or by email.

Questions or requests about your information? Email us at myomaria@latinaswellnesstn.com.

Latinas Wellness TN, LLC, Tennessee.